Privacy Policy
Privacy Policy Effective Date: 04/06/2024
Last Updated: 08/21/2026
Please read this Privacy Policy carefully to understand how NextUpRecruitment (“NUR”, “we”, “us”, or “our”) collects, uses, protects, and otherwise handles your personal information in connection with our website, services, and platforms, including our email sequencing tool. If you do not agree to this policy, please discontinue use of the site and refrain from submitting personal data to us.
1. Who We Are
This Privacy Policy is issued by NextUpRecruitment, operating at www.nextuprecruitment.com. It applies to all users of our website and services, including student-athletes, families, and affiliated organizations.
2. Definitions
“Personal Data” refers to any information that can identify an individual directly or indirectly. “You” / “User” refers to the individual accessing our website or using our services. GDPR means the General Data Protection Regulation. PECR means the Privacy and Electronic Communications Regulations. Cookies are small data files stored on your device by your web browser.
3. What Information Do We Collect?
When interacting with our site or services, you may be asked to provide:
- Name
- Email address
- Phone number
- Academic and athletic history
- Photos, videos, or profile content
- Payment information (processed via third-party gateway only)
- Communication data (emails, messages, inquiries)
We may also collect:
- Browser/device information and IP address
- Engagement metrics through cookies or analytics tools
4. When and How We Collect Information
We collect information when you:
- Register, create a profile, or fill out a form
- Contact us via email, phone, or live chat
- Use our recruitment or sequencing platforms
- Subscribe to newsletters or promotions
- Interact with marketing or surveys
5. How We Use Your Information
We may use your information to:
- Provide and maintain our services
- Deliver recruitment support and coach outreach
- Personalize your user experience
- Respond to inquiries and provide support
- Improve our website and tools
- Send updates, newsletters, or marketing communications where appropriate consent has been provided
- Send appointment confirmations, reminders, and other appointment-related communications
- Fulfill legal obligations or protect our rights
6. How We Protect Your Information
We are committed to securing your data. We use:
- Secure Socket Layer (SSL) encryption
- Firewalls and regular malware scanning
- Role-based access for employees
- Secure third-party processors for all financial data
- No storage of sensitive credit card data on our servers
All personal information is stored behind secured networks and is only accessible to limited personnel with confidentiality obligations.
7. Cookies Policy
Yes, we use cookies to:
- Understand user preferences and behavior
- Track aggregate traffic and interaction data
- Improve functionality and user experience
You can choose to disable cookies via your browser settings. Disabling cookies may affect site functionality but will not prevent you from using the website.
8. Third-Party Disclosure
We do not sell, trade, rent, or otherwise transfer your personally identifiable information to outside parties, except:
- When necessary to provide services, such as college coach outreach
- To trusted partners who assist us in operating our platform
- To comply with legal or regulatory requirements
We do not sell, rent, or share your mobile phone number or SMS opt-in information with third parties for their own marketing purposes.
9. Third-Party Links
Our website does not contain links to third-party products or services unless otherwise stated. External links, if any, will be clearly identified.
10. Google Services & Analytics
We use Google AdSense and Google Analytics. Google may use cookies, including DART cookies, to serve ads based on prior visits to our site and others.
Users may opt out via:
- Google Ad Settings
- Network Advertising Initiative
- Google Analytics Opt-Out
We have implemented Google Analytics Demographics and Interests Reporting and DoubleClick Cookie Tracking.
11. Children’s Privacy (COPPA)
We do not knowingly collect or market to individuals under the age of 13. If we become aware of data collected from a child under 13, we will delete it promptly.
12. Email Communications & CAN-SPAM Compliance
We collect emails for communication purposes. To comply with the CAN-SPAM Act, we:
- Do not use misleading subjects or sender information
- Identify messages as advertisements, where applicable
- Provide a physical address in all emails
- Honor unsubscribe requests promptly
- Include an unsubscribe link in every marketing email
To unsubscribe from marketing emails, click the link in the email footer or email us at support@nextuprecruitment.com.
13. SMS/Text Message Communications
When you provide your phone number and affirmatively opt in to receive appointment-related text messages from NextUpRecruitment, we may send SMS communications relating to scheduled consultations or appointments.
These messages may include appointment confirmations, appointment reminders, scheduling information, and information regarding rescheduling or changes to an appointment.
Message frequency varies based on your scheduled appointments. Message and data rates may apply.
We do not sell, rent, or share your mobile phone number or SMS opt-in information with third parties for their own marketing purposes.
You may opt out of SMS communications at any time by replying STOP. For help or questions regarding SMS communications, reply HELP or contact us at support@nextuprecruitment.com.
SMS consent is optional and is not a condition of purchasing or using NextUpRecruitment's services.
14. Account Deletion
You may request deletion of your NUR profile by emailing support@nextuprecruitment.com.
15. Your Data Rights (GDPR Residents)
If you reside in the EEA or UK, you may have the right to:
- Access, correct, or delete your personal data
- Object to processing
- Request data portability
- Lodge a complaint with a supervisory authority
To exercise these rights, please contact us.
16. Contacting Us
If you have questions about this Privacy Policy, you may contact us at:
NextUpRecruitment
www.nextuprecruitment.com
Email: support@nextuprecruitment.com
Company No: 11988729
Business Address:
First Floor, City Centre, Swan Buildings,
20 Swan St, Manchester M4 5JW,
United Kingdom
USA: (773) 232-3124
UK: +44 161 524 7069